Contact Us

Need help with your order or have a question?

If you need more information, have questions about your order, or require after-sales support, please contact us by email at: service@classicukout.com.

Our customer support team will do our best to assist you as soon as possible.

What information should I include when contacting you?

To help us respond more quickly and accurately, please include the following information when contacting us:

Your name, contact phone number, and the city you live in.

If your request is related to an order issue, return, exchange, or after-sales service, please also include your order number and clear product photos where possible.

What are your customer service hours?

Our customer support hours are:

Monday to Friday: 9:00 AM – 5:00 PM
Saturday: 10:00 AM – 6:00 PM
Sunday: Closed

How long will it take to receive my package?

Orders usually require 3 to 7 business days for processing before dispatch.

After shipment, the estimated delivery time is generally 14 to 30 business days, depending on your location, shipping conditions, customs processing, and any holiday delays.

What is your return policy?

After receiving your returned item and inspecting its condition, we will process your return or exchange where eligible.

Please allow up to 14 days from the date we receive your return for processing. Once your return or exchange has been reviewed, we will contact you with an update.

Thank you for choosing Classicukout. We are here to help and aim to provide clear, reliable, and friendly customer support.